I'm on a local working group dealing with
one of the issues you raised, and we've
been looking at the READ (Reference Effort
Assessment Data) Scale for quantifying
reference question difficulty. FYI, see:
http://bkarrgerlich.googlepages.com/home
http://bkarrgerlich.googlepages.com/
--Linda Duychak
Kohler Art Library
Univ. of Wisconsin-Madison
----- Original Message -----
From: Lori Thorrat <[log in to unmask]>
Date: Tuesday, July 29, 2008 6:47 pm
Subject: [ARLIS-L] Statistics
To: [log in to unmask]
> Hello,
>
> I've been asked by my director to review the statistics our library
> keeps in comparison to what other institutions currently track. We
> are reviewing the current set ARL statistics but since we are an art
> library, I am particularly interested in what statistics other special
> libraries, or special collections keep. I am also interested in how
> other institutions track usage counts. With changing technology we
> find increasingly that folks use us as a venue to work, which we've
> begun to track with a door count. We are also considering delineating
> between types of reference questions. We are considering tracking
> "informational questions" vs. questions that require more in depth
> analysis and work by the reference librarian. If anyone else does
> this and would care to share their criteria for delineated between the
> two I would be most appreciative. As I am not a member of the list,
> please respond to me directly at the following address.
>
> Thanks very much for your assistance,
>
> Lori Ann Thorrat
> Associate Librarian for Technical Services
> Ingalls Library
> The Cleveland Museum of Art
> [log in to unmask]
> 216.707.2557
> 216.421.0921 fax
>
>
> __________________________________________________________________
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>
__________________________________________________________________
Mail submissions to [log in to unmask]
For information about joining ARLIS/NA see:
http://www.arlisna.org/join.html
Send administrative matters (file requests, subscription requests, etc)
to [log in to unmask]
ARLIS-L Archives and subscription maintenance:
http://lsv.uky.edu/archives/arlis-l.html
Questions may be addressed to list owner (Judy Dyki) at: [log in to unmask]
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