----------------------------Original message---------------------------- The Association of Research Libraries is pleased to announce its Fall 1997 roster of public staff development workshops and Institutes. Please do not respond to this message. Contact information is at the end of the message. ********************* 1997 ARL/OMS TRAINING INSTITUTES & WORKSHOPS DESCRIPTIONS LIBRARY MANAGEMENT SKILLS INSTITUTE I: THE MANAGER November 4-7, Cincinnati, OH A time-tested core program, this Institute will focus on the individual and the individual's relationship to the library organization as a whole, including relationships to peers, direct reports, and supervisors. Concepts and techniques of personal leadership style, effective communication, new approaches to motivation, teamwork and team building, values in decision making and decision making styles, management of difficult behaviors, coaching and development of others, and conflict management will be explored and developed. Using feedback tools and learning experiences, each program segment is structured to build on previous segments so that the cumulative result will allow participants to see themselves within the managerial context both as they are and as they would like to be. Participants will have an opportunity to reflect on their current approach to managerial and leadership responsibilities and will take new and refreshed skills to their workplaces. This Institute is relevant to the work of any manager or supervisor in a library setting. ARL Members: $490 Nonmembers: $550 WORK REDESIGN September 29-30, Chicago, IL As organizations respond to change by altering the ways in which they are organized, a parallel change in the processes and procedures by which the actual work is done is called for. This Workshop is geared to staff needing to improve productivity and efficiency of their units, teams, or departments. Using an introductory practical approach, faculty will lead participants through the process of rethinking work, process mapping, streamlining, and responsibility clarification. Through a variety of small and large group activities, participants will learn the essential steps and analytical skills and tools needed to redesign work processes and procedures. Because practical applications of the concepts to the workplace are the basis of this important Workshop, Workshop format will be highly experiential and will provide ample time for the practice of necessary tools. Some change management content will be included. ARL Members: $250 * Nonmembers: $275 * * See Special Workshop Discount, below **NEWLY ADDED TO THE FALL SCHEDULE!** LEADING CHANGE Oct. 8-9, Washington, DC Because change is a constant in every library environment, we all need to learn how to manage change effectively and how to gain the support of key stakeholders during change efforts. This Institute will provide participants the opportunity to examine the dynamics of change, to consider new approaches, to gain skills in making judgments and decisions while preparing for the next wave of change, and to learn and practice the methods and strategies of implementing successful change efforts. Ample opportunity will be devoted to skill practice and the application of concepts to participants' own work. ARL Members: $350 Nonmembers: $420 FACILITATION SKILLS INSTITUTE December 9-11, San Diego, CA Facilitation of meetings, group/teamwork, and decision making are becoming important roles within organizations. Participants will learn how to become skilled facilitators who can assume key roles within their work units and other groups to assist in producing better quality group/team results. Topics will include: facilitation of idea generation activities; group dynamics and group process; managing meetings; dealing with difficult behaviors in groups; and problem-solving and decision-making methods. Each participant will have an opportunity to practice facilitation skills. ARL Members: $350 Nonmembers: $420 PROCESS IMPROVEMENT October 1-2, Chicago, IL Although libraries are heavily process-driven, often our efforts at making processes more efficient and customer-friendly fail in the early stages. In this Workshop participants will study a customer-driven process model, the essential tools of process description and analysis, how to choose processes for improvement, and methods for stimulating successful process improvement in their own libraries. Activities will include a practicum process analysis in an actual library setting. ARL Members: $250 * Nonmembers: $275 * * See Special Workshop Discount, below FIRST STEPS TOWARD A LEARNING ORGANIZATION October 21-22, Washington, DC This Workshop will focus on the learning organization as a viable construct for library organizations and will introduce both the concepts underlying the learning organization and the skills that such an organization demands. Areas to be covered include creating shared vision, exploring mental models, determining paths to personal mastery, team learning strategies, and the importance of systems thinking. Participants will learn specific behaviors, processes, and skills required to create a learning organization and will have the opportunity to engage these issues in a variety of provocative ways. ARL Members: $250 Nonmembers: $275 **NEWLY ADDED TO THE FALL SCHEDULE!** TRAINING SKILLS INSTITUTE: Managing the Learning Process October 28-30, Tucson, AZ Library admimistrators today recognize that staff development plays a crucial role in ongoing effectiveness of individuals within the organization. Because resources are scarce, administrators need to get the most from their training dollars. This 3-day Institute is designed to provide a conceptual framework for the provision of training, as well as methods and techniques to provide the training. With this knowledge and these skills, you can make better judgments about what kind of training will have a significant impact on your library operations. This program will also allow you to form the basis of an in-house training program. This program is designed for individuals responsible for formal training, involved in training for integrated library systems, other technology training or bibliographic/information use instruction, and members of human resources departments charged with developing staff development plans and training modules. ARL Members: $400 Non-Members: $475 THE ASSISTANT/ASSOCIATE DIRECTOR IN ARL LIBRARIES: ROLES & ISSUES November 11-14, Baltimore, MD This Institute will focus on the changing role and expectations of this senior management position. Current and emerging models for the Assistant/Associate Director will be explored in the context of the various organizational changes underway in ARL libraries. Flattened structures, quality improvement programs, the demand for greater participation in the university community, empowerment of staff, the need for strong senior management teams, collaboration with computing centers, and the need to devote more effort to fund-raising are some of the factors that call for an examination and a redefinition of this role. ARL members: $400 Nonmembers: $475 ** This Institute was formerly only open to Assistant/Associate/Deputy Directors from ARL institutions. It is now open to people in these positions in all academic libraries. HUMAN RESOURCES INSTITUTE: THE HUMAN RESOURCES SPECIALIST November 17-19, Washington, DC This Institute is designed to bring together participants involved in human resources activities. Current issues to be explored include the role of the human resources specialist in organizational change; best practices in human resources administration, staff development, and training programs; new models for transforming library organizations; and approaches to work redesign. Facilitators with human resources management experience and expertise will guide participants in exercises and activities based on current organizational development theory and practice. ARL Members: $350 Nonmembers: $375 ** SPECIAL WORKSHOP DISCOUNT: Register for one set of two consecutive Workshops (September 29-30 and October 1-2 Workshops) to receive a $75 discount on the set. ** ARL Members: $425 Nonmembers: $475 ABOUT THE ARL/OMS TRAINING & LEADERSHIP DEVELOPMENT PROGRAM The Association of Research Libraries Office of Management Services Training & Leadership Development Program designs and delivers learning events which specifically integrate managerial and leadership concepts with immediately applicable workplace skills. Each program described above is supported by research, the development of rich resource materials for participants, and a unique approach built on the most basic tenet of adult learning: adults learn best by experiencing and then reflecting on that experience in a nonthreatening, supportive environment. As key theories, concepts, methodologies, and techniques are explored, developed, and practiced, library management and staff participants will strengthen management, leadership, analytical, creative, and interpersonal skills. Colleagues are encouraged to exchange views and learn from others who share common organizational experiences and concerns. FOR INFORMATION or REGISTRATION, please contact: Christine Seebold ARL/OMS Training Program Assistant Association of Research Libraries 21 Dupont Circle, Suite 800 Washington, DC 20036 Email: [log in to unmask] Phone: (202)296-8656 FAX: (202)872-0884 VIEW the ARL/OMS TRAINING & LEADERSHIP DEVELOPMENT PROGRAM or REGISTER at our Web Page: