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Apologies for cross-posting.  Please refer to end of message for contact
information. Thank you.
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The Association of Research Libraries Office of Management Services
(ARL/OMS) is pleased to announce its upcoming Spring session of leadership
and staff development opportunities:

LIBRARY MANAGEMENT SKILLS INSTITUTE I:  THE MANAGER
March 4-7, Washington, DC
(will also be offered November 4-7, Cincinnati, OH)

A time-tested core program, this Institute will focus on the
individual and the individual's relationship to the library
organization as a whole, including relationships to peers, direct
reports, and supervisors.  Concepts and techniques of personal
leadership style, effective communication, new approaches to
motivation, teamwork and team building, values in decision making and
decision making styles, management of difficult behaviors, coaching
and development of others, and conflict management will be explored
and developed.  Using feedback tools and learning experiences, each
program segment is structured to build on previous segments so that
the cumulative result will allow participants to see themselves within
the managerial context both as they are and as they would like to be.
Participants will have an opportunity to reflect on their current
approach to managerial and leadership responsibilities and will take
new and refreshed skills to their workplaces.
This Institute is relevant to the work of any manager or supervisor in the
library setting.
ARL Members:   $490  Nonmembers:  $550

WORK REDESIGN
March 19-20, Washington, DC
(will also be offered September 29-30, Chicago, IL)

As organizations respond to change by altering the ways in which they
are organized, a parallel change in the processes and procedures by
which the actual work is done is called for.  Through a variety of
small and large group activities, participants will learn the
essential steps and analytical skills and tools needed to redesign
work processes and procedures.  Practical applications of the concepts
to the workplace are the basis of this important Workshop.
This workshop is geared to staff needing to improve productivity and
efficiency of their units, teams, or departments.  Using an introductory
practical approach, faculty will lead participants through the process of
rethinking work, process mapping, streamlining, and responsibility
clarification.
In a highly experiential format, this workshop will provide ample time for
the practice of necessary tools.  Some change managment content will be
included.
ARL Members:  $250  Nonmembers:  $275

LEADING CHANGE (formerly Facilitating Change:  The Internal
Consultant)
May 6-7, Washington, DC

Because change is a constant in every library environment, we all need
to learn how to manage change effectively and how to gain the support
of key stakeholders during change efforts.  This Institute will
provide participants the opportunity to examine the dynamics of
change, to consider new approaches, to gain skills in making judgments
and decisions while preparing for the next wave of change, and to
learn and practice the methods and strategies of implementing
successful change efforts.  Ample opportunity will be devoted to skill
practice and the application of concepts to participants' own work.
ARL Members:  $350  Nonmembers:  $420

EFFECTIVE COMMUNICATION IN ORGANIZATIONS
May 27-28, Washington, DC

Communication ranks as the top issue in many library organizations.
While clear and direct communication is crucial to the accomplishment
of both internal work and service to the community, it eludes many.
Participants will develop a deeper understanding of interpersonal and
organizational communication through exploration of their preferred
communication styles and study and practice of skills critical to both
interpersonal communication and skillful group discussion.  This
Workshop will provide a rich set of experiences and materials that
will provoke thinking and discussion during the program and, more
importantly, when participants return to their workplaces.
ARL Members:  $250 *  Nonmembers:  $275 *
* See Special Workshop Discount, below

EFFECTIVE CONFLICT MANAGEMENT IN ORGANIZATIONS
May 29-30, Washington, DC

Conflict is an everyday part of our work lives.  In the organizational
context, the positive resolution of conflict is essential to the
health of the organization.  This Workshop will explore and discuss
conflict resolution and negotiation skills and the impact of personal
conflict styles.  Participants will gain insights into their own and
others' behaviors as discussions and case studies highlighting the
consequences of actions, words, and judgments are examined.  The focus
will be on developing effective individual and group conflict
resolution techniques and skills.
ARL Members:  $250 *  Nonmembers:  $275 *
* See Special Workshop Discount, below


** SPECIAL WORKSHOP DISCOUNT:
Register for one set of two consecutive Workshops (May 27-28 and May
29-30 Workshops or September 29-30 and October 1-2 Workshops) to
receive a $75 discount on the set.
** ARL Members:  $425  Nonmembers:  $475

______________________________________________________________________

FOR INFORMATION or REGISTRATION, please contact:

       Christine Seebold
       ARL/OMS Training Program Assistant
       Association of Research Libraries
       21 Dupont Circle, Suite 800
       Washington, DC 20036
       Email:  [log in to unmask]
       Phone:  (202)296-8656
       FAX:    (202)872-0884

VIEW the ARL/OMS TRAINING & LEADERSHIP DEVELOPMENT PROGRAM or
REGISTER at our Web Page:

 <http://arl.cni.org/training>