----------------------------Original message---------------------------- Apologies for cross-posting. Please refer to end of message for contact information. Thank you. *********************************** The Association of Research Libraries Office of Management Services (ARL/OMS) is pleased to announce its upcoming Spring session of leadership and staff development opportunities: LIBRARY MANAGEMENT SKILLS INSTITUTE I: THE MANAGER March 4-7, Washington, DC (will also be offered November 4-7, Cincinnati, OH) A time-tested core program, this Institute will focus on the individual and the individual's relationship to the library organization as a whole, including relationships to peers, direct reports, and supervisors. Concepts and techniques of personal leadership style, effective communication, new approaches to motivation, teamwork and team building, values in decision making and decision making styles, management of difficult behaviors, coaching and development of others, and conflict management will be explored and developed. Using feedback tools and learning experiences, each program segment is structured to build on previous segments so that the cumulative result will allow participants to see themselves within the managerial context both as they are and as they would like to be. Participants will have an opportunity to reflect on their current approach to managerial and leadership responsibilities and will take new and refreshed skills to their workplaces. This Institute is relevant to the work of any manager or supervisor in the library setting. ARL Members: $490 Nonmembers: $550 WORK REDESIGN March 19-20, Washington, DC (will also be offered September 29-30, Chicago, IL) As organizations respond to change by altering the ways in which they are organized, a parallel change in the processes and procedures by which the actual work is done is called for. Through a variety of small and large group activities, participants will learn the essential steps and analytical skills and tools needed to redesign work processes and procedures. Practical applications of the concepts to the workplace are the basis of this important Workshop. This workshop is geared to staff needing to improve productivity and efficiency of their units, teams, or departments. Using an introductory practical approach, faculty will lead participants through the process of rethinking work, process mapping, streamlining, and responsibility clarification. In a highly experiential format, this workshop will provide ample time for the practice of necessary tools. Some change managment content will be included. ARL Members: $250 Nonmembers: $275 LEADING CHANGE (formerly Facilitating Change: The Internal Consultant) May 6-7, Washington, DC Because change is a constant in every library environment, we all need to learn how to manage change effectively and how to gain the support of key stakeholders during change efforts. This Institute will provide participants the opportunity to examine the dynamics of change, to consider new approaches, to gain skills in making judgments and decisions while preparing for the next wave of change, and to learn and practice the methods and strategies of implementing successful change efforts. Ample opportunity will be devoted to skill practice and the application of concepts to participants' own work. ARL Members: $350 Nonmembers: $420 EFFECTIVE COMMUNICATION IN ORGANIZATIONS May 27-28, Washington, DC Communication ranks as the top issue in many library organizations. While clear and direct communication is crucial to the accomplishment of both internal work and service to the community, it eludes many. Participants will develop a deeper understanding of interpersonal and organizational communication through exploration of their preferred communication styles and study and practice of skills critical to both interpersonal communication and skillful group discussion. This Workshop will provide a rich set of experiences and materials that will provoke thinking and discussion during the program and, more importantly, when participants return to their workplaces. ARL Members: $250 * Nonmembers: $275 * * See Special Workshop Discount, below EFFECTIVE CONFLICT MANAGEMENT IN ORGANIZATIONS May 29-30, Washington, DC Conflict is an everyday part of our work lives. In the organizational context, the positive resolution of conflict is essential to the health of the organization. This Workshop will explore and discuss conflict resolution and negotiation skills and the impact of personal conflict styles. Participants will gain insights into their own and others' behaviors as discussions and case studies highlighting the consequences of actions, words, and judgments are examined. The focus will be on developing effective individual and group conflict resolution techniques and skills. ARL Members: $250 * Nonmembers: $275 * * See Special Workshop Discount, below ** SPECIAL WORKSHOP DISCOUNT: Register for one set of two consecutive Workshops (May 27-28 and May 29-30 Workshops or September 29-30 and October 1-2 Workshops) to receive a $75 discount on the set. ** ARL Members: $425 Nonmembers: $475 ______________________________________________________________________ FOR INFORMATION or REGISTRATION, please contact: Christine Seebold ARL/OMS Training Program Assistant Association of Research Libraries 21 Dupont Circle, Suite 800 Washington, DC 20036 Email: [log in to unmask] Phone: (202)296-8656 FAX: (202)872-0884 VIEW the ARL/OMS TRAINING & LEADERSHIP DEVELOPMENT PROGRAM or REGISTER at our Web Page: <http://arl.cni.org/training>