----------------------------Original message---------------------------- Apologies for cross-postings. Please message for registration/contact information. Thanks. ****************************************** The Association of Research Libraries/Office of Management Services is pleased to announce its 1997 Calendar of Training Institutes and Workshops. We look forward to seeing you at one of the following events! ARL/OMS TRAINING & LEADERSHIP DEVELOPMENT PROGRAM 1997 TRAINING INSTITUTES & WORKSHOPS Below is a description of who we are and a listing of Training Institutes & Workshops. You may also view us on the Web at: Until early January, Look under Training & Leadership Development Program After early January, . FOR INFORMATION or REGISTRATION, please contact: Christine Seebold ARL/OMS Training Program Assistant Association of Research Libraries 21 Dupont Circle, Suite 800 Washington, DC 20036 Email: [log in to unmask] Phone: (202)296-8656 The Association of Research Libraries Office of Management Services Training & Leadership Development Program designs and delivers learning events which specifically integrate managerial and leadership concepts with immediately applicable workplace skills. Each program described below is supported by research, the development of rich resource materials for participants, and a unique approach built on the most basic tenet of adult learning: adults learn best by experiencing and then reflecting on that experience in a nonthreatening, supportive environment. As key theories, concepts, methodologies, and techniques are explored, developed, and practiced, library management and staff participants will strengthen management, leadership, analytical, creative, and interpersonal skills. Colleagues are encouraged to exchange views and learn from others who share common organizational experiences and concerns. The OMS Training & Leadership Development Program delivers a wide variety of learning opportunities in three different modes: * Publicly offered Training Institutes and Workshops provide participants an opportunity to travel away from the workplace and learn in an intensive, retreat-like setting. * Privately offered (Sponsored) Training Institutes and Workshops provide organizations the opportunity to host learning events at "home." The host may decide if participants from other organizations are invited. * Learning-On-Site Workshops & Programs provide organizations the opportunity to contract OMS faculty to design, tailor, and deliver learning events to meet specific needs. ______________________________________________________________________ 1997 Calendar (Events and Descriptions are listed in section below.) March 4-7 Library Management Skills Institute I: The Manager Washington, DC 19-20 Work Redesign Washington, DC May 6-7 Leading Change (formerly Facilitating Change) Washington, DC 27-28 Effective Communication in Organizations Washington, DC 29-30 Effective Conflict Management in Organizations Washington, DC June 2-6 Library Management Skills Institute II: The Management Process Washington, DC 11-13 Facilitation Skills Institute Chicago, IL Sept29-30 Work Redesign Chicago, IL Oct 1-2 Process Improvement Chicago, IL 21-22 First Steps toward a Learning Organization Washington, DC Nov 4-7 Library Management Skills Institute I: The Manager Cincinnati, OH 11-14 The Assistant/Associate Director in ARL Libraries: Roles & Issues Baltimore, MD 17-19 Human Resources Institute: The Human Resources Specialist Washington, DC Dec 9-11 Facilitation Skills Institute San Diego, CA _________________________________________________________________ 1997 ARL/OMS TRAINING INSTITUTES & WORKSHOPS LIBRARY MANAGEMENT SKILLS INSTITUTE I: THE MANAGER March 4-7, Washington, DC November 4-7, Cincinnati, OH A time-tested core program, this Institute will focus on the individual and the individual's relationship to the library organization as a whole, including relationships to peers, direct reports, and supervisors. Concepts and techniques of personal leadership style, effective communication, new approaches to motivation, teamwork and team building, values in decision making and decision making styles, management of difficult behaviors, coaching and development of others, and conflict management will be explored and developed. Using feedback tools and learning experiences, each program segment is structured to build on previous segments so that the cumulative result will allow participants to see themselves within the managerial context both as they are and as they would like to be. Participants will have an opportunity to reflect on their current approach to managerial and leadership responsibilities and will take new and refreshed skills to their workplaces. ARL Members: $490 Nonmembers: $550 WORK REDESIGN March 19-20, Washington, DC September 29-30, Chicago, IL As organizations respond to change by altering the ways in which they are organized, a parallel change in the processes and procedures by which the actual work is done is called for. Through a variety of small and large group activities, participants will learn the essential steps and analytical skills and tools needed to redesign work processes and procedures. Practical applications of the concepts to the workplace are the basis of this important Workshop. ARL Members: $250 * Nonmembers: $275 * * See Special Workshop Discount, below LEADING CHANGE (formerly Facilitating Change: The Internal Consultant) May 6-7, Washington, DC Because change is a constant in every library environment, we all need to learn how to manage change effectively and how to gain the support of key stakeholders during change efforts. This Institute will provide participants the opportunity to examine the dynamics of change, to consider new approaches, to gain skills in making judgments and decisions while preparing for the next wave of change, and to learn and practice the methods and strategies of implementing successful change efforts. Ample opportunity will be devoted to skill practice and the application of concepts to participants' own work. ARL Members: $350 Nonmembers: $420 EFFECTIVE COMMUNICATION IN ORGANIZATIONS May 27-28, Washington, DC Communication ranks as the top issue in many library organizations. While clear and direct communication is crucial to the accomplishment of both internal work and service to the community, it eludes many. Participants will develop a deeper understanding of interpersonal and organizational communication through exploration of their preferred communication styles and study and practice of skills critical to both interpersonal communication and skillful group discussion. This Workshop will provide a rich set of experiences and materials that will provoke thinking and discussion during the program and, more importantly, when participants return to their workplaces. ARL Members: $250 * Nonmembers: $275 * * See Special Workshop Discount, below EFFECTIVE CONFLICT MANAGEMENT IN ORGANIZATIONS May 29-30, Washington, DC Conflict is an everyday part of our work lives. In the organizational context, the positive resolution of conflict is essential to the health of the organization. This Workshop will explore and discuss conflict resolution and negotiation skills and the impact of personal conflict styles. Participants will gain insights into their own and others' behaviors as discussions and case studies highlighting the consequences of actions, words, and judgments are examined. The focus will be on developing effective individual and group conflict resolution techniques and skills. ARL Members: $250 * Nonmembers: $275 * * See Special Workshop Discount, below LIBRARY MANAGEMENT SKILLS INSTITUTE II: THE MANAGEMENT PROCESS June 2-6, Washington, DC A different kind of service orientation (especially given the networked environment) is pushing libraries to rethink their vision, planning, and work processes. To keep pace with and to lead this evolution, this program will use a simulated library workplace, in the framework of the learning organization model, to focus on the individual's ability to have a positive influence on the overall performance of the organization. Emphasis will be placed on building and attaining proficiency in elements such as shared visioning, strategic initiatives and planning, and team learning, so that participants will become more effective in solving organizational problems and in recognizing organizational opportunities. ARL Members: $695 Nonmembers: $745 FACILITATION SKILLS INSTITUTE June 11-13, Chicago, IL December 9-11, San Diego, CA Facilitation of meetings, group/teamwork, and decision making are becoming important roles within organizations. Participants will learn how to become skilled facilitators who can assume key roles within their work units and other groups to assist in producing better quality group/team results. Topics will include: facilitation of idea generation activities; group dynamics and group process; managing meetings; dealing with difficult behaviors in groups; and problem-solving and decision-making methods. Each participant will have an opportunity to practice facilitation skills. ARL Members: $350 Nonmembers: $420 PROCESS IMPROVEMENT October 1-2, Chicago, IL Although libraries are heavily process-driven, often our efforts at making processes more efficient and customer-friendly fail in the early stages. In this Workshop participants will study a customer-driven process model, the essential tools of process description and analysis, how to choose processes for improvement, and methods for stimulating successful process improvement in their own libraries. Activities will include a practicum process analysis in an actual library setting. ARL Members: $250 * Nonmembers: $275 * * See Special Workshop Discount, below FIRST STEPS TOWARD A LEARNING ORGANIZATION October 21-22, Washington, DC This Workshop will focus on the learning organization as a viable construct for library organizations and will introduce both the concepts underlying the learning organization and the skills that such an organization demands. Areas to be covered include creating shared vision, exploring mental models, determining paths to personal mastery, team learning strategies, and the importance of systems thinking. Participants will learn specific behaviors, processes, and skills required to create a learning organization and will have the opportunity to engage these issues in a variety of provocative ways. ARL Members: $250 Nonmembers: $275 THE ASSISTANT/ASSOCIATE DIRECTOR IN ARL LIBRARIES: ROLES & ISSUES November 11-14, Baltimore, MD This Institute will focus on the changing role and expectations of this senior management position. Current and emerging models for the Assistant/Associate Director will be explored in the context of the various organizational changes underway in ARL libraries. Flattened structures, quality improvement programs, the demand for greater participation in the university community, empowerment of staff, the need for strong senior management teams, collaboration with computing centers, and the need to devote more effort to fund-raising are some of the factors that call for an examination and a redefinition of this role. ARL Members only: $400 HUMAN RESOURCES INSTITUTE: THE HUMAN RESOURCES SPECIALIST November 17-19, Washington, DC This Institute is designed to bring together participants involved in human resources activities. Current issues to be explored include the role of the human resources specialist in organizational change; best practices in human resources administration, staff development, and training programs; new models for transforming library organizations; and, approaches to work redesign. Facilitators with human resources management experience and expertise will guide participants in exercises and activities based on current organizational development theory and practice. ARL Members: $350 Nonmembers: $375 ** SPECIAL WORKSHOP DISCOUNT: Register for one set of two consecutive Workshops (May 27-28 and May 29-30 Workshops or September 29-30 and October 1-2 Workshops) to receive a $75 discount on the set. ** ARL Members: $425 Nonmembers: $475 ______________________________________________________________________ FOR INFORMATION or REGISTRATION, please contact: Christine Seebold ARL/OMS Training Program Assistant Association of Research Libraries 21 Dupont Circle, Suite 800 Washington, DC 20036 Email: [log in to unmask] Phone: (202)296-8656 FAX: (202)872-0884 VIEW the ARL/OMS TRAINING & LEADERSHIP DEVELOPMENT PROGRAM or REGISTER at our Web Page: Until early January, Training & Leadership Development Program After early January, .