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The Association of Research Libraries/Office of Management Services is pleased
to announce its 1997 Calendar of Training Institutes and Workshops. We look
forward to seeing you at one of the following events!

ARL/OMS TRAINING & LEADERSHIP DEVELOPMENT PROGRAM
1997 TRAINING INSTITUTES & WORKSHOPS

Below is a description of who we are and a listing of Training
Institutes & Workshops.

You may also view us on the Web at:

Until early January, <URL:http://arl.cni.org/index.html>
Look under Training & Leadership Development Program

After early January, <URL:http://arl.cni.org/training>.

FOR INFORMATION or REGISTRATION, please contact:

          Christine Seebold
          ARL/OMS Training Program Assistant
          Association of Research Libraries
          21 Dupont Circle, Suite 800
          Washington, DC 20036
          Email:  [log in to unmask]
          Phone:  (202)296-8656


The Association of Research Libraries Office of Management
Services Training & Leadership Development Program designs and
delivers learning events which specifically integrate managerial
and leadership concepts with immediately applicable workplace
skills.  Each program described below is supported by research,
the development of rich resource materials for participants, and
a unique approach built on the most basic tenet of adult
learning:  adults learn best by experiencing and then reflecting
on that experience in a nonthreatening, supportive environment.
As key theories, concepts, methodologies, and techniques are
explored, developed, and practiced, library management and staff
participants will strengthen management, leadership, analytical,
creative, and interpersonal skills.  Colleagues are encouraged to
exchange views and learn from others who share common
organizational experiences and concerns.

The OMS Training & Leadership Development Program delivers a wide
variety of learning opportunities in three different modes:
       *  Publicly offered Training Institutes and Workshops
          provide participants an opportunity to travel away
          from the workplace and learn in an intensive,
          retreat-like setting.
       *  Privately offered (Sponsored) Training Institutes and
          Workshops provide organizations the opportunity to
          host learning events at "home."  The host may decide
          if participants from other organizations are invited.
       *  Learning-On-Site Workshops & Programs provide
          organizations the opportunity to contract OMS faculty
          to design, tailor, and deliver learning events to meet
          specific needs.

______________________________________________________________________

1997 Calendar (Events and Descriptions are listed in section below.)

March 4-7 Library Management Skills Institute I:  The Manager
          Washington, DC
    19-20 Work Redesign
          Washington, DC
May   6-7 Leading Change (formerly Facilitating Change)
          Washington, DC
    27-28 Effective Communication in Organizations
          Washington, DC
    29-30 Effective Conflict Management in Organizations
          Washington, DC
June 2-6  Library Management Skills Institute II:  The Management
          Process     Washington, DC
    11-13 Facilitation Skills Institute
          Chicago, IL
Sept29-30 Work Redesign
          Chicago, IL
Oct  1-2  Process Improvement
          Chicago, IL
   21-22  First Steps toward a Learning Organization
          Washington, DC
Nov  4-7  Library Management Skills Institute I:  The Manager
          Cincinnati, OH
    11-14 The Assistant/Associate Director in ARL Libraries:
          Roles & Issues   Baltimore, MD
    17-19 Human Resources Institute:  The Human Resources Specialist
          Washington, DC
Dec  9-11 Facilitation Skills Institute
          San Diego, CA
_________________________________________________________________

             1997 ARL/OMS TRAINING INSTITUTES & WORKSHOPS

LIBRARY MANAGEMENT SKILLS INSTITUTE I:  THE MANAGER
March 4-7, Washington, DC
November 4-7, Cincinnati, OH

A time-tested core program, this Institute will focus on the
individual and the individual's relationship to the library
organization as a whole, including relationships to peers, direct
reports, and supervisors.  Concepts and techniques of personal
leadership style, effective communication, new approaches to
motivation, teamwork and team building, values in decision making and
decision making styles, management of difficult behaviors, coaching
and development of others, and conflict management will be explored
and developed.  Using feedback tools and learning experiences, each
program segment is structured to build on previous segments so that
the cumulative result will allow participants to see themselves within
the managerial context both as they are and as they would like to be.
Participants will have an opportunity to reflect on their current
approach to managerial and leadership responsibilities and will take
new and refreshed skills to their workplaces.
ARL Members:   $490  Nonmembers:  $550

WORK REDESIGN
March 19-20, Washington, DC
September 29-30, Chicago, IL

As organizations respond to change by altering the ways in which they
are organized, a parallel change in the processes and procedures by
which the actual work is done is called for.  Through a variety of
small and large group activities, participants will learn the
essential steps and analytical skills and tools needed to redesign
work processes and procedures.  Practical applications of the concepts
to the workplace are the basis of this important Workshop.
ARL Members:  $250 *  Nonmembers:  $275 *
* See Special Workshop Discount, below

LEADING CHANGE (formerly Facilitating Change:  The Internal
Consultant)
May 6-7, Washington, DC

Because change is a constant in every library environment, we all need
to learn how to manage change effectively and how to gain the support
of key stakeholders during change efforts.  This Institute will
provide participants the opportunity to examine the dynamics of
change, to consider new approaches, to gain skills in making judgments
and decisions while preparing for the next wave of change, and to
learn and practice the methods and strategies of implementing
successful change efforts.  Ample opportunity will be devoted to skill
practice and the application of concepts to participants' own work.
ARL Members:  $350  Nonmembers:  $420

EFFECTIVE COMMUNICATION IN ORGANIZATIONS
May 27-28, Washington, DC

Communication ranks as the top issue in many library organizations.
While clear and direct communication is crucial to the accomplishment
of both internal work and service to the community, it eludes many.
Participants will develop a deeper understanding of interpersonal and
organizational communication through exploration of their preferred
communication styles and study and practice of skills critical to both
interpersonal communication and skillful group discussion.  This
Workshop will provide a rich set of experiences and materials that
will provoke thinking and discussion during the program and, more
importantly, when participants return to their workplaces.
ARL Members:  $250 *  Nonmembers:  $275 *
* See Special Workshop Discount, below

EFFECTIVE CONFLICT MANAGEMENT IN ORGANIZATIONS
May 29-30, Washington, DC

Conflict is an everyday part of our work lives.  In the organizational
context, the positive resolution of conflict is essential to the
health of the organization.  This Workshop will explore and discuss
conflict resolution and negotiation skills and the impact of personal
conflict styles.  Participants will gain insights into their own and
others' behaviors as discussions and case studies highlighting the
consequences of actions, words, and judgments are examined.  The focus
will be on developing effective individual and group conflict
resolution techniques and skills.
ARL Members:  $250 *  Nonmembers:  $275 *
* See Special Workshop Discount, below

LIBRARY MANAGEMENT SKILLS INSTITUTE II:  THE MANAGEMENT PROCESS
June 2-6, Washington, DC

A different kind of service orientation (especially given the
networked environment) is pushing libraries to rethink their vision,
planning, and work processes.  To keep pace with and to lead this
evolution, this program will use a simulated library workplace, in the
framework of the learning organization model, to focus on the
individual's ability to have a positive influence on the overall
performance of the organization.  Emphasis will be placed on building
and attaining proficiency in elements such as shared visioning,
strategic initiatives and planning, and team learning, so that
participants will become more effective in solving organizational
problems and in recognizing organizational opportunities.
ARL Members:  $695  Nonmembers:  $745

FACILITATION SKILLS INSTITUTE
June 11-13, Chicago, IL
December 9-11, San Diego, CA

Facilitation of meetings, group/teamwork, and decision making are
becoming important roles within organizations.  Participants will
learn how to become skilled facilitators who can assume key roles
within their work units and other groups to assist in producing better
quality group/team results.  Topics will include:  facilitation of
idea generation activities; group dynamics and group process; managing
meetings; dealing with difficult behaviors in groups; and
problem-solving and decision-making methods.  Each participant will
have an opportunity to practice facilitation skills.
ARL Members: $350  Nonmembers: $420

PROCESS IMPROVEMENT
October 1-2, Chicago, IL

Although libraries are heavily process-driven, often our efforts at
making processes more efficient and customer-friendly fail in the
early stages.  In this Workshop participants will study
a customer-driven process model, the essential tools of process
description and analysis, how to choose processes for improvement, and
methods for stimulating successful process improvement in their own
libraries.  Activities will include a practicum process analysis in an
actual library setting.
ARL Members:  $250 *  Nonmembers:  $275 *
* See Special Workshop Discount, below

FIRST STEPS TOWARD A LEARNING ORGANIZATION
October 21-22, Washington, DC

This Workshop will focus on the learning organization as a viable
construct for library organizations and will introduce both the
concepts underlying the learning organization and the skills that such
an organization demands.  Areas to be covered include creating shared
vision, exploring mental models, determining paths to personal
mastery, team learning strategies, and the importance of systems
thinking.  Participants will learn specific behaviors, processes, and
skills required to create a learning organization and will have the
opportunity to engage these issues in a variety of provocative ways.
ARL Members:  $250  Nonmembers:  $275

THE ASSISTANT/ASSOCIATE DIRECTOR IN ARL LIBRARIES:
ROLES & ISSUES
November 11-14, Baltimore, MD

This Institute will focus on the changing role and expectations of
this senior management position. Current and emerging models for the
Assistant/Associate Director will be explored in the context of the
various organizational changes underway in ARL libraries.  Flattened
structures, quality improvement programs, the demand for greater
participation in the university community, empowerment of staff, the
need for strong senior management teams, collaboration with computing
centers, and the need to devote more effort to fund-raising are some
of the factors that call for an examination and a redefinition of this
role.
ARL Members only:  $400

HUMAN RESOURCES INSTITUTE:  THE HUMAN RESOURCES SPECIALIST
November 17-19, Washington, DC

This Institute is designed to bring together participants involved in
human resources activities.  Current issues to be explored include the
role of the human resources specialist in organizational change; best
practices in human resources administration, staff development, and
training programs; new models for transforming library organizations;
and, approaches to work redesign.  Facilitators with human resources
management experience and expertise will guide participants in
exercises and activities based on current organizational development
theory and practice.
ARL Members:  $350  Nonmembers:  $375

** SPECIAL WORKSHOP DISCOUNT:
Register for one set of two consecutive Workshops (May 27-28 and May
29-30 Workshops or September 29-30 and October 1-2 Workshops) to
receive a $75 discount on the set.
** ARL Members:  $425  Nonmembers:  $475

______________________________________________________________________

FOR INFORMATION or REGISTRATION, please contact:

       Christine Seebold
       ARL/OMS Training Program Assistant
       Association of Research Libraries
       21 Dupont Circle, Suite 800
       Washington, DC 20036
       Email:  [log in to unmask]
       Phone:  (202)296-8656
       FAX:    (202)872-0884

VIEW the ARL/OMS TRAINING & LEADERSHIP DEVELOPMENT PROGRAM or
REGISTER at our Web Page:

  Until early January, <URL:http://arl.cni.org/index.html>
  Training & Leadership Development Program

  After early January, <URL:http://arl.cni.org/training>.