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----------------------------Original message----------------------------
A growing concern--how to talk while using the computer in front of a
group--how to talk and type at the same time; how to cover the seemingly
endless, and unplanned for, delays waiting for a webpage to come up or to
adlib when it doesn't.
Iris Snyder
University of Delaware

On Mon, 2 Dec 1996, Sara J. MacDonald, UArts Library wrote:

> ----------------------------Original message----------------------------
> Dear ARLIS colleagues,
>
> As those of you who have read the preliminary ARLIS/NA 1997 conference
> schedule know, one of the workshops being offered on Saturday, April 5 is,
> "Sharper and Clearer: Focusing Your Presentation Skills."  A copy of the
> workshop description is attached at the end of this message.  The workshop
> sponsors are the Reference and Information Services Section and the Art &
> Design School Libraries Division.  The workshop leader will be Dr. M. Erin
> Porter from the Center for Teaching Effectiveness at the University of Texas a
> Austin, where she is the Faculty Development Specialist.  Dr. Porter's
> background is communications; this spring she will be teaching a course to
> graduate library school students at UT Austin on "Teaching How to Teach."
>
> In order to prepare for the workshop, we'd like to tell Dr. Porter what
> librarians' concerns are related to the speaking and presentation skills
> involved in bibliographic instruction (BI) or other oral presentations.  While
> the skills covered in the workshop are certainly not limited to BI, we do hope
> to have some focus in that particular area.  We have already sent a stack of
> articles and essays to Dr. Porter, but she would like to know what potential
> attendees' concerns are and what they would hope to get from the workshop.
>
> Some of our concerns with presentations for BI or other situations in which
> verbal and non-verbal communication skills are important include the following
>
> 1. Having an hour or maybe only twenty minutes to cover material that we know
> would be better done with more time.  This is also known as "the one-shot
> deal."
>
> 2. How to be engaging and interesting and seem like a nice approachable person
> while trying to fit everything in to those twenty minutes.  [I'm sure I must
> seem awfully serious sometimes.--SM]
>
> 3. Getting reluctant students to participate when we ask questions.  And do we
> wake up the sleepers??
>
> 4.  Not being able to see or hear ourselves!  Who evaluates the presenter?
> For many classes, I have the students complete an evaluation form, but I know
> I'd get a different type of evaluation from peers.  Can't always bring them
> along, though.
>
> 5. The reference interview: the student asks a question, and the librarian
> asks the student ten questions in response.  We need to do this in order to
> determine the real question, but can it put the student off?
>
> 6.  Effective use of audiovisual/electronic tools.
>
> 7.  When I give a presentation, is it coherent?  Does it flow?  How is the
> pacing?  Am I trying to fit in too much?
>
> 8. Very basic skills such as speaking into a microphone.
>
> 9. I may be unaware of habitual movements, body postures, or phrases that
> distract my listeners from the content of my presentation.  How do I discern
> these and deal with them?
>
> 10.  How can I overcome "stage fright" before I begin a presentation?  Are
> there exercises or relaxation techniques that would help?
>
> 11. What should I do when I sense that I am losing the interest of my
> audience?  Should I speed up, speak louder, tell a joke, ask questions, or
> simply quit?
>
> 12.  What is the best way to deal with disruptions during my presentation,
> whether they be from a person in the audience or an unexpected situation that
> arises?
>
> We've included these issues just to get you started thinking.  This is
> probably a list-worthy topic, but you may reply to us directly (Laurie or Sara
> if you prefer.
>
> Sara J. MacDonald, Greenfield Library, University of the Arts
> e-mail: [log in to unmask]
>
> Laurie Whitehill, Rhode Island School of Design Library
> e-mail: [log in to unmask]
>
> Workshop II.  Sharper and clearer: focusing your presentation skills.
> Enrollment limit: 15
> Price: $75 [this may change]
> Whether giving a library tour, conducting a bibliographic instruction session,
> engaging in a reference interview, training a new employee, or making an oral
> presentation to the Board of Trustees, all librarians employ various forms of
> verbal and non-verbal communication.  Many of us, however, seldom have the
> opportunity for guidance and feedback on our public speaking skills.  The
> purpose of this all-day workshop is to help librarians develop more effective
> oral presentation skills.  The format of the workshop will include a
> lecture/demonstration, followed by a voluntary videotaping session and
> evaluation.  While the workshop will focus on presentation skills for referenc
> or bibliographic instruction, the content of the lecture and the videotaping
> experience will be relevant to all librarians.
>
> The day will be divided into a morning session with a lecture and
> demonstration given by the workshop leader.  Participants who have indicated
> that they would like to be videotaped will then present (not read!) a prepared
> three-minute talk on a topic of their choice to the group, in front of the
> camera.  Following a lunch break, workshop participants will view the
> videotaped presentations.  The workshop leader will offer comments and
> suggestions for each presentation and solicity feedback and dialogue from the
> group.  Further discussion will re-emphasize essential skills and, if time
> allows, a few participants may have the opportunity to re-do their
> presentations.
>