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----------------------------Original message---------------------------- Just before the Miami conference, I posted a query regarding electronic reference. I've heard from a few people, but believe that others may have missed the posting. I am considering proposing a session on electronic reference service for San Antonio, and am interested in hearing from ARLIS members who provide such service to their patrons. At the National Museum of American Art, I receive 300-500 electronic queries/month via the museum's site on America Online, as well as the Web site. Responses are sent by e-mail and reference print and electronic resources. I am interested in exploring the role of the reference librarian in the electronic environment and the ways in which art librarians in museum, public, and academic libraries are adjusting their services to accomodate an ever-more computer-literate public. I am interested in hearing from any ARLIS members who are involved with similar services or have thoughts on the changing nature of reference work. Joan Stahl National Museum of American Art, Smithsonian Institution e-mail: [log in to unmask]