----------------------------Original message---------------------------- This message is being forward to many listservs, please forgive duplication. Thanks. _______________________________________________________________________ You are invited to attend: Living the Future: Process Improvement and Organizational Change at the University of Arizona Library. Join the librarians and classified staff at the University of Arizona Library for a demonstration on how an academic library is transforming itself by turning uncertainty and change into innovative improvements for staff and customers. The Program Living the Future: Process Improvement and Organizational Change at the University of Arizona Library is a five track program, with a plenary session each morning and afternoon, followed by three to four concurrent sessions. Topics Include: Process improvements--efforts and results The team-based organization: theory and promises Transforming organizational culture A historical overview of library restructuring: from hierarchy to team-based organizations Changing roles: librarians and staff as the new decision makers Restructuring: staff development/human resource issues Staff -driven planning and budgeting Becoming a learning organization Valuing diversity: progress and understanding Needs assessment and customer satisfaction Details: When : Wednesday 5:00 p.m. - Saturday, May 1-4 Where: The University of Arizona; Tucson Cost: $290 ($100) for full-time students Presenters: University of Arizona Librarians and Library Staff You can get more information and register by visiting our World Wide Web site: http://www.library.arizona.edu/conference.html OR Register by emailing the following information to [log in to unmask]: YES! Please register me for Living the Future Conference code: 61ULLIB214. Cost: $290 I am a full-time student. Please register me at the $100 student rate. My student ID# is:______________ Mr./Mrs./Ms./Dr. ________________________________________ Title _______________________________ Institution/ Organization ___________________________________________ Mailing Address _______________________________________________ City __________________________________________________ State _______________________________________________ Zip______________________________________________ Country ______________________________________________ Daytime Phone ( ) ________________________________________ Evening Phone ( ) ________________________________________ Fax ( ) _________________________________________________ E-mail _________________________________________________ UA__________________________________________ Payment Information: Total Payment $ ____________________________ Purchase Order # _____________________________________________ Organization Credit Card: VISA Mastercard _________________________________ Account Number Expiration Date _______________________________ Amount to be charged $ _______________________________________ Name of cardholder, if different from above: _________________________ ************************************************************************* SooYoung So | Assistant to the Dean for Planning | University of Arizona Library, A349 | (520) 621-4776 1510 E. University | (520) 621-9733 FAX Tucson, AZ 85720-0055 | [log in to unmask] "Das Leben ist kurz, SLRP ist lang." *************************************************************************