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Library Systems Administrator - National Gallery of Art Location: Washington, DC Salary: $117,962 - $153,354 per year Employment Term: Full-time Employer Contact: 202-842-6814, [log in to unmask] The primary purpose of the position is to support the research needs of the National Gallery and Center staff, visiting scholars, and the local, national, and international art community, and serves as the library’s chief technical representative to other National Gallery IT initiatives and consortia library projects. The incumbent serves on the staff of the Exhibitions, Programs, and Audience Engagement officer, under the supervision of the chief librarian. Duties As the Information Technology Specialist you will: * Administer, evaluate, and maintain integrity and functionality of all modules (acquisition, cataloging, circulation, interlibrary loan, discovery, user management, and reporting analysis and visualization) of a cloud-based library service platform (such as Ex Libris Alma/PrimoVE). * Maintain service operation, apply new releases, fixes, and enhancements, and provides information updates to library departments as appropriate. * Serve as technical liaison to service and system vendors and the National Gallery’s Digital Services (TDS) department. Coordinate the library service platform integrations with National Gallery institutional IT infrastructure and external environment (the enterprise digital asset management system, or EDAMS), ADFS/SAML, staff directory, email, AWS cloud services, network, firewall, and security); perform in-depth configuration and troubleshooting and to ensure library service platform’s functionality, security, compatibility, upgrades, and enhancements. * Lead library’s technology projects and coordinate these with other internal projects and institution-wide IT projects. Conduct user needs research and develops criteria for expansion of existing services to meet new demands. Provide and develop configuration, workflows, improvements, and new features to meet library staff work requirements and to improve patron experience. * Develop, configure, and maintain content for the library service platform’s discovery web portal to provide optimal user experience; work with the National Gallery’s Digital Experience team (TDE) to configure library pages on institutional internal and external sites for desired functionality. * Serve as the library’s chief technical representative to inter-departmental committees formed to develop, implement, and evaluate National Gallery IT initiatives relating to new systems and services, including (but not limited to) the institutional website, data analysis and visualization, AI initiatives, and telework capability; in collaboration with the library’s digital projects librarian, participate in the National Gallery’s enterprise digital projects and initiatives. * Develop and prepare technological documentation and training materials for staff and library users as needed. Notify library staff of training opportunities offered by the library service platform provider. Requirements Conditions of Employment * You must be a United States Citizen. * This employer participates in the e-Verify program. * Males must abide by Selective Service registration requirements. * See "Other Information" section regarding Selective Service requirements. Your resume serves as the basis for qualification determinations and must highlight your most relevant and significant work experience and education (if applicable) as it relates to this job opportunity. Experience refers to paid and unpaid experience, including volunteer work done through National Service programs (e.g., Peace Corps, AmeriCorps) and other organizations (e.g., professional; philanthropic; religious; spiritual; community, student, social). Your resume must include the dates of all qualifying experience (from month/year to month/year) and the number of hours worked/volunteered per week. Qualifications Candidates must meet the Qualification Standards Handbook<https://www.opm.gov/policy-data-oversight/classification-qualifications/general-schedule-qualification-standards/2200/information-technology-it-management-series-2210-alternative-b/> requirements for the GS-2210-13. A Specialized experience is at least one year of experience at the GS 12 in federal service or equivalent with experience maintaining access to an automated library service, including all functions of the integrated library system, subscription databases and other internal and external electronic resources, assessing user needs, and documenting system changes. Your application and resume must demonstrate that you possess the following knowledge, skills and abilities (KSAs). Do not provide a separate narrative written statement. Rather, you must show in your resume how your past work experience demonstrates that you possess the KSAs identified below. If asked to do so, cite specific examples of employment or experience contained in your resume and describe how this experience has prepared you to successfully perform the duties of this position. DO NOT write "see resume" in your application! Those applicants who meet the minimum qualification requirements will be evaluated against these factors to determine the best-qualified candidates. 1. Mastery demonstrated knowledge of information system development and experience with the operation and maintenance of IT technology ecosystem in general and particularly of library service platform, familiarity and experience with Ex Libris’ Almo/Primo library services platform and its integrations with other systems; familiarity with scripting and working with APIs; experience with systems testing and evaluation principles, methods, and tools; experience with reporting and analytical methods and practices. 2. Demonstrated ability to conduct analyses, identify and define business or technical requirements, recommend resolution, and apply to formulating the design, development, implementation, management, and support of information systems and support the research needs of the National Gallery, library staff, and other library clientele. 3. Knowledge and skill to apply standard web interface display and application technologies, including user experiences, information architecture, web standards, and web analytics. 4. Excellent oral and written communication skills sufficient to provide clarification and guidance on complex IT issues to audiences within and outside of the library division, the National Gallery, system vendors, and information technology specialists in peer institutions. 5. Demonstrated ability to work effectively with a wide variety of professional and technical staff in the library, museum, and information technology field, including ability to keep abreast with new and emerging information technologies and/or industry trends. Note: Applicants who are referred to the hiring office for selection consideration may be required to submit writing and/or work samples as part of the interview/selection process. If the hiring office decides to request a writing and/or work sample as part of its selection process, the vacancy contact will reach out to you by email to: (1) inform you of this requirement; and (2) provide further instructions. "Experience" refers to paid and unpaid experience. Examples of qualifying unpaid experience may include: volunteer work done through National Service programs (such as Peace Corps and AmeriCorps); as well as work for other community-based philanthropic and social organizations. Volunteer work helps build critical competencies, knowledge, and skills; and can provide valuable training and experience that translates directly to paid employment. You will receive credit for all qualifying experience, including volunteer experience. Time-in-Grade: Current Federal employees must meet time-in-grade requirements by the closing date of this announcement to receive consideration under merit promotion procedures. CTAP/ICTAP candidates: To be considered "well qualified" you must meet all of the requirements as described in this section. You must meet all qualifications and eligibility requirements by the closing date of this announcement. APPLY HERE<https://www.usajobs.gov/job/778895500> ~~~~~~~~~~~~~~~~~~~~~~ Mail submissions to [log in to unmask] For information about joining ARLIS/NA see: http://www.arlisna.org/membership/join-arlisna Send administrative matters (file requests, subscription requests, etc) to [log in to unmask] ARLIS-L Archives and subscription maintenance: http://lsv.arlisna.org Questions may be addressed to list owner (Judy Dyki) at: [log in to unmask] ~~~~~~~~~~~~~~~~~~~~~~