Hello ARLIS!
I know there was a related thread on going fine-free in the last few years, but I am very curious about how your libraries handle replacement pricing for lost items, particularly in the art & design book context. Apologies in advance for the mess of questions. Please answer anything pertinent to you and ignore the rest.
- Do you have one default replacement fee (and what is it)? A tiered system? Do you ever make exceptions?
- Or, do you price items individually ahead of time? As they become billed? How do you handle items with inflated ($1400+) resale prices?
- How do you feel your method is working out? Do you keep any data on recouped losses, or other statistics?
- Are there other models?? Any unique ways of collecting fees or notifying patrons? Someone at ECUAD mentioned exploring different compensation methods (such as working with the library on special projects), which I found intriguing.
Thanks in advance. I'm guessing that enough folks are involved in this type of conversation that replying on-list would be interesting.
Cheers,
Emily
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Emily Coxe (she/her)
Assistant Director, Access Services
