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Hi Evan, I manage several archival collections of prominent local artists and architects, so my reopening issues are different. Our library closed the third week of March with only chat, email and phone reference until June when we began a grab and go service at our library. A portion of our first floor has remained open for the duration since it is one of two main computer labs on campus. Before our library closed, I offered walk-in reference one morning and one afternoon a week and other times M-F by appointment (9am to noon and 1 to 4pm). Our library collections will remain closed through the fall, but it sounds like it will be open for study space. I have a PhD candidate writing a biography based on a collection of artist papers I manage. Fortunately, she started researching in the collection over a year ago and had gone through most of the books and papers and was ready to begin writing her dissertation. I have been able to go in and look things up and scan or take snapshots of materials and send them via email. But, she has been eager to get back into the diaries to verify points in her notes. I have obtained permission to escort her to the reading room for research beginning July 1 (our state's stay at home orders end tomorrow). I have another graduate student who needs access to a preservation architect's collection for her practicum. Most others waiting are local community users and our campus is closed to the public. I plan to offer in-person access to University of Hawaii users on an appointment only basis, with no more than one appointment a day since my reading room is small. Handwashing, masks and social distancing will be required as well as cleaning the area and isolating materials for at least three days after use. I'm guessing your drop in reference would be direct to a subject specialist, vs chat where maybe someone else is answering and referring patrons? I have seen my inquiries drop significantly, but have been able to provide support by phone, email and zoom - especially emails since I usually respond as they come in. Apologies for what turned out to be a lengthy reply! Stay safe, Malia Malia Van Heukelem Art Archivist Librarian Jean Charlot Collection <http://manoa.hawaii.edu/library/research/collections/charlot-collection/> University of Hawaii at Manoa 808-956-2849 On Mon, Jun 29, 2020 at 6:00 AM Evan Schilling <[log in to unmask]> wrote: > Hi Everyone, > > > The architecture library I manage, as well as all libraries at the > University of Waterloo have been physically closed since mid-March due to > the COVID-19 pandemic. All classes at the School of Architecture that I > support are going to be online in the Fall semester, so likely my library > will not reopen to the public until 2021. > > > We've extended chat hours, are offering curbside pick-up at our main > branches (and soon at the Musagetes Library), moving all library > instruction to online, and I'm doing reference via email, and consultations > through Skype, MS Teams, et cetera. > > > One think we haven't been able to do is replicate the ease of coming to > the reference desk, so we are considering offering online live drop-in > hours at Musagetes. > > > Are any other art, architecture or design libraries doing this? If so, how > many hours are you offering per week or day? How are you staffing this? > Have you experienced anything unexpected? Any words of advice? > > > Thanks so much to anyone who responds. I also recommend responding to all > of ARLIS-L instead of just emailing me privately. I'm sure I'm not the only > academic librarian considering doing something similar. > > > > Best, > > *Evan Schilling*, MI, B.Arch, B.E.S > > Architecture Librarian > > (they/them; he/him) > > > Musagetes Architecture Library <https://uwaterloo.ca/library/musagetes/> > University of Waterloo School of Architecture > > [log in to unmask] > <https:[log in to unmask]> > > Library Representative, FAUW Equity Committee > <https://uwaterloo.ca/faculty-association/representatives-and-committees/equity-committee> > > Member, UW Working Group on Gender and Sexual Diversity > <https://uwaterloo.ca/human-rights-equity-inclusion/how-can-we-help/equity-intiatives/provosts-advisory-committee-equity-pace/working-group-sexual-and-gender-diversity-lgbtttqqipa> > > Coordinator, ARLIS/NA Critical Librarianship SIG > <https://arlisnacritlib.wordpress.com/> > > > *I acknowledge that I live and work on the traditional territory of the > Neutral, Anishnaabeg, and Haudenosaunee peoples who are still under > colonial rule. The Musagetes Library, and the University of Waterloo > are situated on the Haldimand Tract, which the British granted to the Six > Nations in 1784 as compensation for their alliance during the American > Revolution and for the loss of their traditional territory. Although it is > important to acknowledge the land and broken treaties, we need to each > engage in concrete actions, or else acknowledgements are merely token > gestures rather than a meaningful practice. **We cannot change the past, > but we can continue to share in the work of healing and decolonization, > respectfully following the leadership of Indigenous communities and > leaders.* > > ~~~~~~~~~~~~~~~~~~~~~~ > Mail submissions to [log in to unmask] For information about joining > ARLIS/NA see: http://www.arlisna.org/membership/join-arlisna Send > administrative matters (file requests, subscription requests, etc) to > [log in to unmask] ARLIS-L Archives and subscription maintenance: > http://lsv.arlisna.org Questions may be addressed to list owner (Judy > Dyki) at: [log in to unmask] > ~~~~~~~~~~~~~~~~~~~~~~ > ~~~~~~~~~~~~~~~~~~~~~~ Mail submissions to [log in to unmask] For information about joining ARLIS/NA see: http://www.arlisna.org/membership/join-arlisna Send administrative matters (file requests, subscription requests, etc) to [log in to unmask] ARLIS-L Archives and subscription maintenance: http://lsv.arlisna.org Questions may be addressed to list owner (Judy Dyki) at: [log in to unmask] ~~~~~~~~~~~~~~~~~~~~~~