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Head of Reference and Public Services- Margaret Herrick Library, Beverly Hills, CA

Job Summary:
The Head of Reference and Public Services administers the activities of the Reference and Public Services department, including advising patrons and staff in the selection and use of library materials related to film and the performing arts; supervises reading room services, including reference, reception and paging; and is responsible for the development of the reference collection. This is a full-time position reporting to the Library Director.

Duties and Responsibilities:

·         Manage and participate in reference and in-depth research services provided by the department's staff.

·         Manage the training and supervision of reference staff and public services support staff.

·         Analyze and solve problems related to reference services.

·         Set and implement policies and procedures for reference and public services.

·         Apply creative solutions to developing and improving practices and procedures.

·         Maintain and share expert knowledge of reference-related activities and trends.

·         Provide bibliographic instruction and outreach to Academy staff and the public.

·         Plan and conduct library tours.

·         Contribute to indexing of current articles from print and online sources for inclusion in reference files.

·         Participate in wider Academy projects.

·         Guide all activities of the Reference and Public Services department including e-reference, phone and desk reference services, reception and service desk operations.

·         Administrative duties including staff scheduling and reference portal management.

·         Other duties as assigned.

Qualifications and Requirements:

·         Master's degree in Library and Information Science or professional experience in a library.

·         Bachelor's or Master's degree in Film Studies.

·         Minimum 10 years library work experience, including 3-5 years in reference service management.

·         Demonstrated expertise in film, film history, media studies, and the film industry.

·         Supervisory experience with demonstrated ability to supervise a diverse group in a positive and constructive manner.

·         Experience working with web development tools, web interfaces and library systems. Expert knowledge of online reference resources.

·         Exemplary communication skills and service orientation with excellent interpersonal skills and ability to work effectively with the public and staff.

·         Strong project management and organizational skills with the ability to be self-motivated, balance multiple projects, and effectively set priorities while maintaining meticulous attention to detail.

·         Ability to lift storage boxes weighing 25lbs on and off shelves and five-drawer filing cabinets.

·         Must be available to work evenings and Saturdays as required.

To Apply: http://www.oscars.org/careers



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