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Hi Malcolm,

I would add that the five-year plan should consider how the library
accommodates requests for accessible materials (captioning multimedia
resources or providing OCRd digital texts). There are also resources for
training staff to deliver accessible customer service.

Please let me know if this is something you would like to talk about
further. I am happy to share resources, such as the *Accessibility Toolkit
for Libraries* <http://www.ocul.on.ca/node/2127>, which we have developed
at the Ontario Council of University Libraries.

Yours truly,
Katya





*Katya Pereyaslavska, *(M.A., M.I*.*)

*Scholars Portal Accessibility Librarian *

*ARL Visiting Program Officer*



(*ACE Service <http://www.ocul.on.ca/node/2192>* 2014 - )

(*ROAM <http://www.ocul.on.ca/node/3132>* 2014 - )



ScholarsPortal, Ontario Council of University Libraries

*416 946 8616* *| [log in to unmask]
<[log in to unmask]> | **www.scholarsportal.info
<http://www.scholarsportal.info/>*





On Thu, Nov 13, 2014 at 11:13 AM, Malcolm McBryde <[log in to unmask]>
wrote:

> Collective wisdom:
>
> My institution is doing a five-year plan, and staff has asked to identify
> best practices in our professional areas. I've looked at the resources
> available on the Arlis/na website, and *The Library and the Accreditation
> Process in Design Disciplines: Best Practices *looks good. Can you
> recommend other resources?
>
> Thanks.
>
> Malcolm McBryde
> --
> Librarian
>
> *The Mary & Edwin Meader Fine Arts Library*
> Kalamazoo Institute of Arts
> 314 S. Park St.
> Kalamazoo, MI 49007
> 269-349-7775, ext. 3165
>
> [log in to unmask]
> www.kiarts.org/page.php?menu_id=68
>
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