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We have had issues with Art in America as well. In 2011-12 we missed out on about 5 issues. Our library assistant did her best to communicate with the distributor
but nothing was resolved. We eventually started receiving the issues again.
Suzanne
Suzanne Rackover, MA MLIS
Managing Librarian
Paul D. Fleck Library and Archives
The Banff Centre
107 Tunnel Mountain Drive
Box 1020, Stn. 43
Banff, AB T1L 1H5
T. 403.762.6255
http://www.banffcentre.ca/library/
https://www.facebook.com/banffcentrelibrary
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From: ARLIS/NA List [mailto:[log in to unmask]]
On Behalf Of [log in to unmask]
Sent: Tuesday, January 07, 2014 11:14 AM
To: [log in to unmask]
Subject: Re: [ARLIS-L] Problems with delivery of Art in America magazine
Hello Irene
You are not alone. We also have had problems with the distribution of Art in America. It is disingenuous on the part of the publisher to suggest the problem is
at your end. I will ask my colleague to get in touch with you.
Jonathan
Jonathan Franklin
Chief, Library, Archives and Research Fellowships Program
National Gallery of Canada
380 Sussex Drive
PO Box 427, Station A
Ottawa, Ontario
K1N 9N4
Canada
telephone (613) 990 0590
From: ARLIS/NA List [mailto:[log in to unmask]]
On Behalf Of Irene Guidos
Sent: January-07-14 12:42 PM
To: [log in to unmask]
Subject: [ARLIS-L] Problems with delivery of Art in America magazine
I am wondering if any other libraries have been having problems with consistent delivery of Art in America. I seem to recall that this was an issue about two or three years ago with some Canadian libraries. Our library has been missing
between five to seven issues per year since 2011.
I just received notice from the publisher that the problem might be at our end, which strikes me as odd since we don’t have this problem with delivery of any of our other magazines. The address information we have given the publisher is
correct, so I am mystified as to why we seem to consistently be missing issues.
I am curious as to whether other libraries may be experiencing a similar situation to ours.
Thank you,
Irene Guidos
Technical Services Coordinator
Luke Lindoe Library
Alberta College of Art + Design
ACAD is a leading centre for education and research, and a catalyst for creative inquiry and cultural development. We engage the world and create possibilities.
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