Apologies for cross-posting
Strange Bedfellows: IT
and Reference
Collaborations to Enhance User Experiences
There’s still time to register for this fun and interactive
pre-conference!
If you’re looking for ways to leverage IT resources to meet
user needs, check out these teasers below to see what’s in store in this
upcoming ALA pre-conference to be held June 24, 2011:
Char Booth,
Instruction Services Manager & E-Learning Librarian, The Claremont Colleges
Abstract:
Collaboration between library public services staff and IT staff is a complex
undertaking that is often fraught with frustration. Developing strong
partnerships between these two stakeholder groups is key to ongoing innovation
in reference and research support. In this presentation, Char delves into the
clash of user services and IT cultures and how the two can meet productively,
suggesting strategies for gaining insight, facilitating relationships, and,
eventually, building robust, well-designed, and adequately supported products
and projects.
Abstract: Do joint IT and Reference Services
projects make you cringe? Does it seem like both groups are talking, but
nobody is really listening? We’ll share a tale of two UCSD Library
projects, compare their approaches, and discuss the hard-learned lessons that
led us to work together more effectively. We’ll also suggest some
ways you can begin to build, or rebuild, the relationship between IT and User
Services.
·
Joanne Kossuth,
Technology Strategy Team Member at Educational and Institutional Cooperative
Purchasing
Abstract:
Share your collaboration experiences and challenges and have the
opportunity to compare those experiences with colleagues. Find out where
the collaborators and the experiences fit within an active model that is the
basis for collaborations occurring at Olin College and within the Babson, Olin,
Wellesley collaboration (BOW).
·
William Denton,
Web Librarian & Adam Taves, Reference and Instruction Librarian,
York University, Toronto
Abstract:
Reference librarians are whiny and demanding. Systems librarians
are arrogant and rude. Users are clueless and uninformed. A new
discovery layer means that they need to collaborate to build it and then - the
next step - integrate it into teaching and learning. How can we bring
such a tool to fruition without tearing at each others' throats?
The afternoon will include breakout sessions where attendees can
work with the speakers to brainstorm on applying the strategies presented to
real-world projects that they are currently involved in or would like to see
realized.
Visit http://www.ala.org/ala/mgrps/divs/rusa/events/annual/preconferences.cfm
to learn more and register.
Strange
Bedfellows is a joint offering from the Reference Services Section (RSS) and
Emerging Technologies in Reference Section (MARS) of the Reference and User
Services Association (RUSA).
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