Hello, Lucy and all,
Yes, we (U of Regina in Saskatchewan, Canada) have had similar problems
with ARTstor access and file downloads from Macs. We've also had
problems where the file is saved as a strange file type, that won't open
with regular image viewers on Mac. We didn't really find a workaround,
either. Has anybody else?
Thanks for posting this question, Lucy. If you get any replies off-list,
could you please post them on-list?
Donna
Donna Bowman
Visual Arts Liaison Librarian
University of Regina Dr. John Archer Library
3737 Wascana Parkway
Regina, SK
S4S 0A2
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>>> "Harper, Lucy" 05/25/11 7:43 AM >>>
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1.0in;}div.WordSection1{page:WordSection1;}-->Working with a faculty
member today on their MAC laptop, we had significant difficulties in
ARTstor with seeing Public Folders in the Manage Folders application and
thus with moving image groups into public folders. One notable problem
was in renaming folders, where it kept telling us we had to use names
under 50 characters when the names we were using (for example, *Birds*)
were clearly under the limit.
Is this a new problem since the latest upgrade? Has anyone else
experienced it and (hopefully) found a workaround?
Lu Harper
Librarian/Webmaster
Memorial Art Gallery of the University of Rochester
500 University Ave.
Rochester, NY 14607
585.276.8997
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