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Hello,
I’ve been asked by my director to review the
statistics our library keeps in comparison to what other institutions currently
track. We are reviewing the current
set ARL statistics but since we are an art library, I am particularly interested
in what statistics other special libraries, or special collections keep. I am also interested in how other
institutions track usage counts.
With changing technology we find increasingly that folks use us as a
venue to work, which we’ve begun to track with a door count. We are also considering delineating between
types of reference questions. We
are considering tracking “informational questions” vs. questions
that require more in depth analysis and work by the reference librarian. If anyone else does this and would care
to share their criteria for delineated between the two I would be most
appreciative. As I am not a member
of the list, please respond to me directly at the following address.
Thanks very much for your assistance,
Lori Ann Thorrat
Associate Librarian for Technical Services
Ingalls Library
The Cleveland Museum of Art
216.707.2557
216.421.0921 fax