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Greetings, Many of you may have been experiencing occassional access problems with Grove Art Online over the last several days. We are in the process of correcting a problem with our access control system. This problem is only affecting access for institutions with concurrent user licenses. Institutions with unlimited user access should not be experiencing any problems at all. If your institution has a concurrent user license and has been experiencing problems with access to the site, please contact our customer support department at <mailto:[log in to unmask]> [log in to unmask] Apologies to you and your patrons for the difficulties this may be causing. Lisa Lisa Nachtigall Oxford University Press Associate Director, Sales and Marketing Online Products 212-726-6425 www.oxfordonline.com __________________________________________________________________ Mail submissions to [log in to unmask] For information about joining ARLIS/NA see: http://www.arlisna.org//membership.html Send administrative matters (file requests, subscription requests, etc) to [log in to unmask] ARLIS-L Archives and subscription maintenance: http://lsv.uky.edu/archives/arlis-l.html Questions may be addressed to list owner (Kerri Scannell) at: [log in to unmask]