Cross posted to multiple lists. Please excuse any duplicates. Register now for the Virtual Reference Desk Conference 2002, "Charting the Course for Reference: Toward a Preferred Future," on November 11-12 at The Westin Michigan Avenue, Chicago, Illinois. Advance the state of reference librarianship in a digital environment. Interact with colleagues and industry experts. See the newest technological solutions. Learn how to implement, enhance or expand your virtual reference services. Influence standards development. Hear best practices and insights based on research and experience. Speakers include: Roch Carrier, National Librarian of Canada; Connie Van Fleet & Danny P. Wallace, Editors of Reference & User Services Quarterly; Karen Schneider, Coordinator of lii.org (the Librarians' Index to the Internet); David Lankes, Information Institute of Syracuse. For more information and to register, visit the conference web site: http://www.oclc.org/institute/events/vrd2002/. Use discount code LSA920 to receive a $25 discount. Cosponsored by the OCLC Institute and The United States Department of Education Virtual Reference Desk Project. __________________________________________________________________ Mail submissions to [log in to unmask] For information about joining ARLIS/NA see: http://www.arlisna.org//membership.html Send administrative matters (file requests, subscription requests, etc) to [log in to unmask] ARLIS-L Archives and subscription maintenance: http://lsv.uky.edu/archives/arlis-l.html Questions may be addressed to list owner (Kerri Scannell) at: [log in to unmask]