We're also examining this issue at Penn State. Sharon, if you could share any information you receive, I'd be most appreciative. Ellen Kempf Arts Librarian Arts & Humanities Library The Pennsylvania State University University Park, PA 16802 814-865-7319 [log in to unmask] > We would like to start keeping track of our reference > requests and responses > electronically. We currently keep paper records of the > questions we receive, > but would like the ability to search previous requests and > to run > statistical reports about types of questions asked, etc. > Does anyone have > any advice about setting up such a system? I am > particularly interested in > software recommendations--I don't think it would have to > be anything too > sophisticated. Of course, cost is an issue. > > Thanks for any suggestions, > > Sharon M. Wasserman > Deputy Director of the Library and Research Center > National Museum of Women in the Arts > 1250 New York Ave., N.W. > Washington, D.C. 20005 > 202-266-2806 > [log in to unmask] > > > > > > > __________________________________________________________ > _______ > Send and receive Hotmail on your mobile device: > http://mobile.msn.com > > __________________________________________________________ > ________ > Mail submissions to [log in to unmask] > Administrative matters (file requests, subscription > requests, etc) > to [log in to unmask] > ARLIS-L Archives and subscription maintenance: > http://lsv.uky.edu/archives/arlis-l.html > Questions may be addressed to list owner (Kerri Scannell) > at: [log in to unmask] __________________________________________________________________ Mail submissions to [log in to unmask] Administrative matters (file requests, subscription requests, etc) to [log in to unmask] ARLIS-L Archives and subscription maintenance: http://lsv.uky.edu/archives/arlis-l.html Questions may be addressed to list owner (Kerri Scannell) at: [log in to unmask]