*Please excuse any cross-postings.* Hello everyone, The Virtual Reference Desk 3rd Annual Digital Reference Conference is less than 6 weeks away! If you haven't yet registered, please note that you may still do so until October 31, 2001. Please see below for details, and visit the Web site for updated conference information: http://vrd.org/conferences/VRD2001/ Please contact [log in to unmask] with any questions. See you in Orlando! -Abby ****************************************************** CONFERENCE REGISTRATION REMINDER ****************************************************** Registration for the VRD 2001 Conference ends *OCTOBER 31, 2001.* The registration form is available online at: http://vrd.org/conferences/VRD2001/registration.shtml "Setting Standards and Making it Real" explores issues in delivering effective digital reference service in a variety of contexts and setting standards to ensure quality. Pre- and post-conference workshops focus on assessing service quality and building real-time reference services. The conference is hosted by the Information Institute of Syracuse, Syracuse University's School of Information Studies; the Information Institute at the School of Information Studies, Florida State University; and SOLINET. DATE: November 12-13, 2001 LOCATION: The Rosen Plaza Hotel, 9700 International Drive, Orlando, FL TOPICS: Standards for digital reference, real-time technologies; e-reference management issues; collaborative services; evaluation; training; and much more! SPEAKERS: * Clifford Lynch, Director of the Coalition for Networked Information (CNI) - Keynote Speaker * Susan McGlamery, Coordinator for Reference Services for the Metropolitan Cooperative Library System * Nancy O'Neill, Principal Librarian for Reference Services, Santa Monica Public Library * Representatives from OCLC; AskERIC; Library of Congress; The University of Texas, Austin; The Open University (U.K.); Cleveland Public Library; The Virtual Reference Desk Project; Florida State University; King County Library System (WA); National Agricultural Library; Massachusetts Institute of Technology; The Boeing Company; National Library of Medicine; and many others! (See preliminary program at: http://vrd.org/conferences/VRD2001/program.shtml) EXHIBITORS VRD 2001 exhibitors include: * LSSI * SIRSI * 24/7 Reference * Convey Systems * OCLC * ALA RUSA * Neal-Schuman Publishers * Internet Consulting Services * Information Institute of Syracuse * School of Information Studies, Florida State University * Syracuse University School of Information Studies WORKSHOPS **Only a few seats are left for each workshop, so please call Marilyn Schick at 800-464-9107 to reserve a spot before registering.** 1. Measuring & Assessing the Quality of Digital Reference Services - Sunday, November 11, 9:00 a.m.4:00 p.m. Sponsored by the Information Use Management and Policy Institute at the School of Information Studies, Florida State University. Instructors: Charles R. McClure, Melissa Gross, and others. 2. Building a Real-Time Reference Service - Wednesday, November 14, 9:00 a.m.12:00 p.m. Sponsored by SOLINET. Instructor: Susan McGlamery. FEES Fees are for 2-day conference. Registration deadline is October 31, 2001. * Regular Rate: $275 * Groups of Ten or More: $225 * SOLINET Member Rate: $225 * Student Rate: $150. Registration form must include a letter from your department head confirming your full-time student status and a copy of your student ID. (See online registration form for pre- and post-conference workshop fees.) Please note that no on-site conference registration is available, and that seating is limited. SPONSORS TO DATE: * The U.S. Department of Education * The National Library of Education's ERIC Clearinghouse on Information & Technology * The Library of Congress * ALA RUSA * OCLC * Syracuse University's School of Information Studies The "Setting Standards and Making it Real" Conference is presented by the Virtual Reference Desk, a project of the U.S. Department of Education, operated by the Information Institute of Syracuse, Syracuse University. ACCOMMODATIONS A block of rooms has been reserved at the conference hotel, the Rosen Plaza, 9700 International Drive, Orlando Florida. Please call 1-800-627-8258 to reserve your room in the "Virtual Reference Desk (VRD)" block by Friday, OCTOBER 12, in order to receive the reduced rate. ************************************************************************ Abby Kasowitz Coordinator, Virtual Reference Desk Project [log in to unmask] www.vrd.org ERIC Clearinghouse on Information & Technology/ Information Institute of Syracuse 315-443-3640 1-800-464-9107 *********************************************************************** ************************************************************************ VRD 2001 Conference: Setting Standards and Making it Real November 11-13, Orlando, FL http://vrd.org/conferences/VRD2001/ ************************************************************************ __________________________________________________________________ Mail submissions to [log in to unmask] Administrative matters (file requests, subscription requests, etc) to [log in to unmask] ARLIS-L Archives and subscription maintenance: http://lsv.uky.edu/archives/arlis-l.html Questions may be addressed to list owner (Kerri Scannell) at: [log in to unmask]