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Fight fire with fire: When they call, say "Let me find me supervisor and let you
speak with them", and then put them on hold...Then after 20 minutes, pick-up. If
they are still there, tell them you couldn't find your supervisor, but you DO
have some extra kittens. Would they care for one??

These people DO harrass, and it is a quesationable practice at best.

Best Wishes for a Happy Weekend to all!
Kevin Mullen


>

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"Preston, Leslie" wrote:

> Yes, we also receive an annual phone call from them.  I usually just tell
> them very firmly that we are a library and do not belong in this business
> directory.  They often try and convince us that we have "contributed our
> information before" --even though we have not.  A direct "no, and thank you"
> seems to keep them from sending us a hard copy.
>
> Leslie
> -----Original Message-----
> From: Laurel Bliss [mailto:[log in to unmask]]
> Sent: Thursday, September 20, 2001 4:50 PM
> To: [log in to unmask]
> Subject: Re: regarding Int'l. Business Directories
>
> Yes, several years back when I worked for Yale University Press, we were
> pestered by them. We finally had to send the directory back and write a
> very firm letter telling them we didn't want it and never to contact us
> again. They're awful!
>
> Laurel
>
> *******************
> Laurel Bliss
> Librarian for Art and Architecture
> Yale Arts Library
> P.O. Box 208242
> New Haven, CT 06520
> Ph: 203-436-8052
> Fax: 203-432-0549
> Email: [log in to unmask]
>
> _____________________

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