Dear Colleagues, We are reaching the final stages of choosing an integrated library system for the new Jefferson Library at Monticello, and an issue has arisen in which I have no experience. I need particulars on what is "normal" in terms of annual inflation factors for maintenance services. I'll appreciate hearing from anyone who has negotiated a contract with a vendor. Thanks! -- jack * * * * * * * * * * * * * * Jack Robertson, Foundation Librarian The Jefferson Library, Thomas Jefferson Foundation PO Box 316 Charlottesville, VA 22902 804-984-1577 || [log in to unmask] www.monticello.org __________________________________________________________________ Mail submissions to [log in to unmask] Administrative matters (file requests, subscription requests, etc) to [log in to unmask] ARLIS-L Archives and subscription maintenance: http://lsv.uky.edu/archives/arlis-l.html Questions may be addressed to list owner (Kerri Scannell) at: [log in to unmask]