Shannon, Oh yes. We get hassled by them every year. They call with the pretext that they are updating an already existing (and authorized) listing in their directory. The person on the other end of the phone is either playing innocent or is actually someone who does actually know nothing when we tell them that we are a department within a non-profit institution (another thing they can't seem to grasp) and are not interested nor can we afford a listing in their directory. Every year for the past 5 years I have told them to remove us from their list but someone new calls every year. Does anyone ever get sales calls from long distance phone companies directly to the library? That's another one of my pet peeves. Debbie > ---------- > From: Shannon Van Kirk[SMTP:[log in to unmask]] > Reply To: ART LIBRARIES SOCIETY DISCUSSION LIST > Sent: Thursday, September 20, 2001 5:35 AM > To: [log in to unmask] > Subject: regarding Int'l. Business Directories > > Friends, > > I wouldn't ordinarily post a business-related issue on the list; but we > can't be the only library contacted by this company and I'd like to know > if > anyone else is having a problem with them,: > > > Has anyone else been hassled by a company called International Business > Directories? They pressured a new assistant here by telling her that we > had been receiving this title for years, who finally agreed that they > could > send us a directory to look at as long as it was free. They sent it; we > didn't want it; we finally talked them into authorizing a return (at our > expense) after threatening us with, "We have a recording of your assistant > authorizing this purchase." > > We are STILL getting "past due" invoices ( for $217.00) after returning > this volume. > > Anyone else? > --shannon > > ********** ********** ********** > Shannon Van Kirk > [log in to unmask] > Head, Art & Architecture Library > 7B Wertz Art & Architecture Library > Miami University, Oxford, OH 45056 > tel.: (513) 529-6650 > FAX: (513) 529-4159 > > __________________________________________________________________ > Mail submissions to [log in to unmask] > Administrative matters (file requests, subscription requests, etc) > to [log in to unmask] > ARLIS-L Archives and subscription maintenance: > http://lsv.uky.edu/archives/arlis-l.html > Questions may be addressed to list owner (Kerri Scannell) at: > [log in to unmask] > __________________________________________________________________ Mail submissions to [log in to unmask] Administrative matters (file requests, subscription requests, etc) to [log in to unmask] ARLIS-L Archives and subscription maintenance: http://lsv.uky.edu/archives/arlis-l.html Questions may be addressed to list owner (Kerri Scannell) at: [log in to unmask]