Friends,
I wouldn't ordinarily post a business-related issue on the list; but we
can't be the only library contacted by this company and I'd like to know if
anyone else is having a problem with them,:
Has anyone else been hassled by a company called International Business
Directories? They pressured a new assistant here by telling her that we
had been receiving this title for years, who finally agreed that they could
send us a directory to look at as long as it was free. They sent it; we
didn't want it; we finally talked them into authorizing a return (at our
expense) after threatening us with, "We have a recording of your assistant
authorizing this purchase."
We are STILL getting "past due" invoices ( for $217.00) after returning
this volume.
Anyone else?
--shannon
********** ********** **********
Shannon Van Kirk
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Head, Art & Architecture Library
7B Wertz Art & Architecture Library
Miami University, Oxford, OH 45056
tel.: (513) 529-6650
FAX: (513) 529-4159
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