Dear ARLIS/NA members,
I apologize for the Mastercard mixup. We began the process of getting a
Mastercard acct. in Nov. fully anticipating that we would have it up and
running prior to the conference registrations and the membership
renewals. Due to delayed paperwork from the bank which only got
reprocessed last week, we hope to have the option of using your Mastercard
available by next week.
Let me assure you, however, that the conference registrations are being
processed as if they were paid- so your tours and limited seating events
are being tracked and put in place in the usual first-come-first-served
order.
You will be contacted again later this month to find out if you would
still like it charged to your Mastercard account or not, if you have not
already sent in an alternate form of payment.
I apologize to the membership for not notifying you sooner, but we
honestly thought we would have the account in December.
I am attaching an email from from our new Conference
Manager at Headquarters, Susan Rawlyk, which will help explain it.
If you have further questions, please feel free to email me directly.
Ted Goodman
Vice-Pres./Pres-Elect
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---------- Forwarded message ----------
Date: Mon, 22 Jan 2001 12:09:33 -0700
To: Edward Goodman <[log in to unmask]>
Subject: Re: ARLIS/NA Membership Renewal Mailing & Web Form (fwd)
Ted:
I've made some queries as to the status of the MC payments and will provide an
answer soonest. In the interim, ALL registrations received have been processed
in the order in which they were received, regardless of payment method.
Although I knew we were experiencing difficulties re mastercard, I was operating
on the assumption they would be rectified. Accordingly, all individuals
requesting payment via MC have been processed in the order in which they were
received. Verification of registration and confirmation of tours etc. will be
forwarded to all on or about 29 January, 2001. Hopefully by then we'll have the
MC cleared up and we can provide clarification to the affected members at that
time.
Hope this helps with your immediate concern, please don't hesitate to contact me
if further information is needed.
Susan R.
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