----------------------------Original message----------------------------
------------------
Dear Jill,

There are two pilot projects that address the issues you raise:

1) Collaborative Digital Reference Service (CDRS), coordinated by the =
Library of
Congress.  For details, visit:

http://lcweb.loc.gov/rr/digiref/
2) 24/7 Reference Project, administered by the California State Library.   =
For
details, visit:

http://www.247ref.org/

Hope this helps.
Joan Stahl
Administrator Image Collections
Smithsonian American Art Museum
8th =26 G Streeets NW
Washington, DC 20560-0210
tel.: 202.357.1348
fax: 202.633.1989
email: stahlj=40nmaa.si.edu

=3C=3C=3C J.More=40unsw.edu.au  6/30  3:38p =3E=3E=3E
----------------------------Original message----------------------------
Hello

Does anyone out there offer an electronic reference service? I am
particularly interested in academic libraries which may be offering such a
service to their own local clientele and/or others in a different time zone
by reciprocal (or other) arrangement. If this is happening, how is it
organised? By normal reference staff on top of other duties? Rostered
specially?

The dreaded 24x7 is upon us=21

If this has been discussed somewhere already, could someone refer me in the
right direction please.

Thanks
Jill More

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Jill More                               Tel.+61 2 9385 0720
College Librarian                       Fax.+61 2 9385 0686
College of Fine Arts                    Email  j.more=40unsw.edu.au
The University of New South Wales
P.O. Box 259, Paddington N.S.W. 2021
Australia
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