----------------------------Original message----------------------------
Hi Jill,
there has been quite a lot of discussion on this on the Dig-Ref Listserv group
 -
there are quite a number of places looking at it, doing it in some formats,
Macquarie runs a help desk in association with University College london to
 cover
a greater hour span.

How are you?
Joy


Jill More wrote:

> ----------------------------Original message----------------------------
> Hello
>
> Does anyone out there offer an electronic reference service? I am
> particularly interested in academic libraries which may be offering such a
> service to their own local clientele and/or others in a different time zone
> by reciprocal (or other) arrangement. If this is happening, how is it
> organised? By normal reference staff on top of other duties? Rostered
> specially?
>
> The dreaded 24x7 is upon us!
>
> If this has been discussed somewhere already, could someone refer me in the
> right direction please.
>
> Thanks
> Jill More
>
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